Terms of use

Who these terms name

Last updated: October 7, 2026.

These terms are between you (the customer or site visitor) and Hero System Inc., trading as Hero (growwithhero.com).

What Hero offers

• Hero AI Training: AI training (the free monthly AI Hour, public workshops, 1:1 training, and private team training; a live course and member group when they launch).
• Hero AI Readiness Assessment: a fixed-scope assessment of AI readiness, with a written report and roadmap.
• Hero AI Consulting: consulting after an assessment, including custom AI integrations with tools you already use, under a written quote.
• Hero AI Security: AI security training, an AI security assessment, an AI use policy, and secure setup.

Posted prices are in Canadian dollars, before tax, and training prices are starting prices: free AI Hour and free Fit Call; public workshop from C$50 per person online (in-person sessions in the GTA are priced separately); 1:1 AI training C$295 per 90-minute online session or C$995 for 4 sessions; private team training and AI security training from C$2,500; AI Readiness Assessment and AI security assessment from C$1,500, with the price for your team confirmed before you pay. Work after the assessment, such as consulting, custom AI integrations, or an AI use policy and secure setup, is quoted in a written quote. GST or HST applies, plus QST for Quebec clients where it applies.

Eligibility

You must be able to form a binding contract under Ontario law and use the services for lawful business purposes. You are responsible for accurate booking and billing details.

Booking and payment

• The free Fit Call is booked on the calendar linked from the Book page (Cal.com, Free AI Fit Call, 30 minutes).
• Group events can also be requested on Hero’s booking form.
• No card is charged on this website. Hero confirms each paid booking by email and sends an invoice or a payment link. Card payments, when collected, are processed by Stripe.
• The price that applies is the one shown at checkout or in a signed proposal. The public menu shows Hero’s posted prices.

Your responsibilities

• Provide accurate information and timely access to tools, examples, and decision-makers.
• Do not upload unlawful, infringing, or highly sensitive personal data without a written plan.
• Make sure you have rights to materials you give Hero.
• Follow any AI-use guidelines Hero provides for your team.

Hero’s responsibilities

• Deliver the scoped services with reasonable skill and care.
• Keep your accounts and data yours. Hero does not hold client accounts hostage.
• Follow the booking, refund, and AI-use terms linked from these pages.

Intellectual property

• Your content stays yours.
• Hero materials (curriculum, templates, playbooks, site content) stay Hero’s, licensed to you only as needed to use the service you bought.

Results

Hero does not promise a specific amount of time saved or any business result. Refund, cancellation, and rescheduling rules are on the Refunds page.

Disclaimers

Services and site content are for business education, consulting, and AI security support. They are not legal, tax, accounting, engineering, medical, or safety advice. AI outputs can be wrong. See the AI-use page.

Limitation of liability

To the fullest extent permitted by Ontario law, Hero’s total liability for a claim relating to a paid service is limited to the fees you paid Hero for that service. Hero is not liable for indirect, incidental, or consequential damages (lost profits, lost data, business interruption) except where Ontario law does not allow that limit. Consumer protections, if any apply, are not waived where a waiver is prohibited.

Indemnity

You agree to indemnify Hero against claims arising from your misuse of the services, your content, or your violation of law.

Termination

Either party may end an engagement as set out in a signed proposal or statement of work, or by completing a one-off service. Hero may suspend access for non-payment or abuse.

Governing law

These terms are governed by the laws of Ontario and the applicable laws of Canada. The courts of Ontario have jurisdiction, subject to any mandatory consumer rules.

Changes

Hero may update these terms. Continued use after notice means acceptance, except where a signed statement of work or master services agreement controls.

Contact

Questions: info@growwithhero.com. Phone: (289) 901-2136. Mailing address: Hero System Inc., 2967 Dundas St. W. #212D, Toronto, ON M6P 1Z2.